Incident Ticketing and Service Management Solution

Enterprises need a system to manage the way businesses prepare for and respond to incidents with their increasing number of services. It is becoming crucial for IT or support teams to have an incident management system in place to ensure they can stay in control during incidents and respond effectively.
The Incident Ticketing and Service Management System by Maantic built on Appian Low Code Process Automation Platform allows companies to handle their Service management and Helpdesk support to be organized, focused, efficient, and effective. The application lets you gather all Service Requests or Complaints from employees of your company and external parties like customers or partners into one enterprise system where you can categorize, route, research respond and resolve all these complaints with ease.