- Home
- /
- Insights
- /
- Case Study
- /
- Automated Payment Rejects
Case Study
Automated Payment Rejects
Domain: Banking & Financial Services
Product line :
Key Challenge:
High manual intervention in locating the correct account number for payments that were posted to the payment system(FDR) and failed. Generally, these are the result of an incorrect, missing, or old account number.
Our Solution:
The Result:
Approximately 1,200 cases
processed every month.
Significant reduction
in manual processing.
Extensive
audit history.
Elimination of
manual handoffs.
