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Case Study

Automating the Policy Jacket Creation Process for Four Underwriters Across Five Brands

Domain: Real Estate

Product line :

Key Challenge:

  • The manual creation of policy jackets for different underwriters and brands became time-consuming and repetitive, overloading the policy department.
  • The expanding organization, which includes diverse brands, needed to maintain operational efficiency without increasing staff.
  • Manual processes increased errors and delayed operations, significantly impacting the department’s efficiency.

Our Solution:

Developed a configurator to manage underwriter details, brand info, and product specifications, allowing easy updates without code changes
Built an unattended BOT to automate policy jacket creation for five brands, operating overnight and delivering a daily report
Implemented a dashboard to track record processing, including successes and failures, categorized by underwriter and brand, enabling management to oversee performance

The Result:

Achieved a 98% reduction

in manual work with 100% data accuracy.

The solution eliminated

the need for workforce expansion while improving operational efficiency.

Managers were empowered

to review statistics in real time using the dashboard, improving decision-making.

Related Tags:

Customer Service

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To know more about how Maantic has delivered digital transformation solutions, reach out to our Solar Energy digital transformation expert.