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Case Study

Revolutionizing the Market with the Fleet Card Launch to Disrupt Competitors and Attract a New Customer Segment

Domain: Banking & Financial Services

Product line :

Key Challenge:

  • Lack of a unified process for launching new card types, allowing customers to submit requests directly through the corporate website for quick approval and onboarding.
  • Ensuring seamless integration with the corporate website while maintaining security compliance.
  • Implementing a robust fraud check system with Experian prior to onboarding.

Our Solution:

Consolidated existing legacy systems.
Integrated Low Code platform with the website for capturing new customer acquisition requests.
Implemented a three-stage validation process such as Data, Pre-Bureau, and Post-Bureau.
Assessed data across various Underwriting systems to identify potential fraud.
Processed and forwarded filtered data for final onboarding.
Low Code platform responds back to the website with the decision.
Offered a seamless customer experience throughout the bank’s customer journey.

The Result:

Simplified

the customer experience for Fleet Card acquisition.

Fleet FW designed to ensure

future applications in this segment are built on existing rules, enhancing maintainability and extensibility.

Related Tags:

Customer Service

Low-Code Development

Process Automation

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Questions? Want To Know More.

To know more about how Maantic has delivered digital transformation solutions, reach out to our Solar Energy digital transformation expert.