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- Automating Payment Rejects for Enhanced Efficiency and Accuracy
Case Study
Automating Payment Rejects for Enhanced Efficiency and Accuracy
Domain: Banking & Financial Services
Product line :
Key Challenge:
- High manual intervention required to locate correct account numbers for failed payments.
- Payments posted to the system (FDR) often failed due to incorrect, missing, or outdated account numbers
Our Solution:
The Result:
Processed
approximately 1,200 cases per month.
Significant reduction
in manual processing.
Comprehensive
audit history.
Elimination
of manual handoffs.
