Customer Relationship Management (CRM)

Maantic has a strong CRM services portfolio. Our 100 plus-person CRM team comprises of highly experienced and certified consultants who can provide thought leadership, research, and best practices to your organization. Also, our offshore development center can help reduce your costs by providing offshore development, testing, support, and maintenance services for your Salesforce environments at competitive prices, in both technical and functional areas.

 

Our Salesforce Capabilities

Consulting and Implementation
We can assist you with implementation and training for a successful launch of your CRM.
Custom Application Development
We can develop custom solutions for you using the Force.com platform and tools on Salesforce.com
AppExchange Product Development
We can develop business-specific applications for you that can be hosted on AppExchange.
Implement AppExchange Products
We can help you configure, customize, and implement Salesforce AppExchange products specific to your business needs.
Data Migration from Existing CRM to Salesforce
We can help you switch over to Salesforce from your existing CRM quickly and seamlessly.
Portals & Websites Development
We can create portals and websites that help you easily collaborate with you customers, vendors, partners, and visitors.
Health-Check
We can analyze your current Salesforce implementation for best practices and recommend actions for optimal and effective usage.
Integration with Other Cloud Services
We can provide integration with other cloud services and third-party tools like online payment gateways.

Our Salesforce Offerings

Sales Cloud
Sales Cloud provides you the account information of the customer and the information gathered from social platforms and helps in judging the potential of a sales lead and closing the sales faster.
Service Cloud
Service Cloud is designed to support your current, past, and future clients’ requests for assistance with your product or service and helps retain your current customers and boost your brand’s likability.
Lightning
Lightning helps you create a complete strategy around how you can leverage Lightning Components and User Experience (UX) to derive maximum ROI.
Field Service Lightning
Field Service Lightning helps you resolve field service calls faster, boost employee productivity in the field, automate appointment scheduling as well as manage schedulers, dispatchers, and technicians effectively.
CPQ & Billing
Salesforce CPQ gives your sales team an easy-to-use, cloud-based platform that helps in generating accurate invoices and payments.
Commerce Cloud
Commerce Cloud is a robust, multi-tenant commerce platform that helps to optimize performance and conversion and ensures long-term success of your goals.
Marketing Cloud
Marketing Cloud provides strategy, full suite implementation, training, support, campaign management, content development, integration, and personalization services for your marketing needs.
Einstein Analytics
Einstein helps you understand your business strategy, existing data and its quality. It can help make recommendations and implementations that drive effective business decisions.