Business Process Management (BPM)

The increased demands on business processes require successful companies to manage their workflow at maximum efficiency and with uncompromising reliability. The size and complexity of the tasks that must be performed require the use of modeling to define, measure and improve these processes. Successful companies take advantage of sophisticated modeling techniques to gain control over their workflow, enjoy cost savings and enhance the customer experience.

Pega Capabilities

Maantic's Business Process Management (BPM) services offer industry-leading experts who build rules-driven process applications to automate workflow and ensure repeatable success. Our BPM practice uses the PegaRULES Process Commander (PRPC) suite of products to bring the leading-edge solutions in business processes. Our knowledge of Pegasystems provides customers with significant advantages. The formidable success of Pega implementation—with average revenue growth of 30% and cost reductions of 40%—are magnified by Maantic's skill at integrating Pega with external systems and applications. This maximizes ‘Straight Through’ Processing, further reducing costs and increasing process efficiency. This integration expertise facilitates us to integrate Business Intelligence systems such as Cognos and Business Objects, with legacy systems. Such integration allows us to monitor trends and recommend changes to processes based on predictive analytics. It is this comprehensive approach to the use and integration of Pega rules systems that distinguishes Maantic and allows our customers to gain a competitive advantage.

Maantic's mastery of Pegasystems provides our customers with the opportunity to create their own Pega Center of Excellence by using our depth of resources, ultimately reducing the reliance on outside sources. This allows executing business-critical processes and maintaining the highest levels of agility on an on-going basis. Our Pega experts will be readily available on an as-needed, consultative basis to meet your needs.

Pega Services Portfolio
  • Work closely with Pegasystems® for implementation support
  • Practice team Dedicated to Pega – Trained and Certified Consultants (CSA, CSSA, CBA & CLSA)
  • Experience working in various verticals viz Healthcare, Insurance, Banking, etc. and also with various Frameworks like Pega Customer Process Manager, PegaHEALTH Sales Process Manager, Pega NBA, etc.
  • Ability to rapidly expand capacity on demand – 100+ in the BPM Practice
  • We design, build and deploy applications using the PRPC platform, including rationalization of components to maximize code reuse
  • We upgrade existing PRPC-based applications to new PRPC versions, ensuring compliance with best practices and leveraging new platform capabilities thus helping our clients in building Pega Centers of Excellence
  • We implement solutions based on Pegasystems’ Solution Frameworks, including PegaCARD Smart Dispute, PegaBanking Smart Investigate, Pega Customer Process Manager, PegaHEALTH Sales Process Manager, PegaBanking Customer Process Manager, Smart Adjust, PegaCARD Customer Process Manager, Claims Repair Healthcare Payer frameworks and Pega NBA
  • We provide software test strategy, design, and execution services on the PRPC platform to mitigate risk of production system errors or failures
  • Application and Production Support: We monitor the health of production systems, address ongoing operational issues, and implement application enhancements.

Expert Services

  • On-Demand Consulting
  • Design Review
  • Health Check
  • Transition Risk Assessment
  • Upgrade Readiness Assessment
  • PRPC Installation
  • Performance Test Support


  • DCO Workshop
  • PRPC Admin Workshop
  • Design Workshop
  • Methodology Workshop
  • Building for Performance